SHIPPING & DELIVERY
Do you ship to my country?
Yes! we ship worldwide.
How do you ship?
We use PostNord for most of our shipments and DHL for the shipments where PostNord can not deliver.
We also have the alternative for an express delivery in which we use DHL.
What does shipping cost?
SWEDEN = Free!
EU & NORWAY = €10 in shipping fee
OUTSIDE EU = €13 in shipping fee
When will I receive my order?
Once you place your order, we will start processing it. The delivery time depends on the day and time you make the order and the corner of the world you live in.
For orders within Sweden the estimated delivery time is 2-3 days
For orders within Europe the estimated delivery time is 3-5 days
For orders outside Europe the estimated delivery time is 4-8 days
What happens when I Pre-order an item?
If you order a pre-order item, the delivery time is advised separately. We will do our best to keep you updated on the delivery timetable and notify you when your items are available for shipping. Please note that shipping dates for pre-orders are not guaranteed and delays may occur.
How can I track my order?
With the PostNord app, or on postnord.se
Do I have to pay international taxes and duties?
Yes, Femique is not responsible for taxes. Please note that local taxes and other fees, such as customs, may occur when shipping outside the EU, and the customer is responsible for handling these costs.
How do I collect my order?
Normally you will receive your package directly in your mailbox. If the package does not fit in your mailbox, you will be contacted by the local postal service.
Can I change my delivery address after placing the order?
We are unable to change a delivery address once the order has been placed.
What happens if I don't collect my package?
Your package must be collected within 14 days from when the package has reached the parcel service point. If you do not collect the package, it will be sent back to us and you will be charged for the cost.